1. General Terms

• Firefly Grill and Bar provides dining, catering, online reservations, and promotional offers.
• All customers must be at least 18 and above years old to purchase alcohol in compliance with U.S. laws.
• We reserve the right to refuse service to anyone for reasons including but not limited to inappropriate behavior, intoxication, or failure to comply with our policies.

2. Reservations & Cancellations

• Name, email address, phone number, and other contact details when making a reservation, signing up for promotions, or submitting inquiries.
• Payment details when making a purchase or reservation online.
• Feedback, reviews, and other user-generated content.

3. Ordering, Payment & Pricing

• Prices listed on our website and menu are subject to change without prior notice.
• We accept cash, credit/debit cards, and approved digital payments.
• A valid ID is required for alcohol purchases.
• Sales tax and service charges may be applied based on local regulations.

4. Health & Safety

• We follow all food safety and hygiene regulations to provide a safe dining experience.
• Customers with food allergies should notify the staff before placing an order.
• We are not liable for allergic reactions if no prior notification is given.

5. Conduct & Responsibility

• Customers are expected to behave respectfully toward staff and other guests.
• Any damage caused to restaurant property due to misconduct may result in charges.
• We do not tolerate harassment, violence, or discriminatory behavior in any form.

6. Website Use & Intellectual Property

• All content on our website (text, images, logos) is owned by Firefly Grill and Bar and cannot be copied, reproduced, or distributed without permission.
• Unauthorized use of our trademarks or branding is strictly prohibited.
• We are not responsible for third-party links or external websites linked from our site.

7. Limitation of Liability

• Firefly Grill and Bar is not liable for any injuries, allergic reactions, or damages resulting from the use of our services or products unless caused by proven negligence.
• We are not responsible for lost or stolen items within our premises.

8. Privacy Policy

• Your personal information is protected as outlined in our Privacy Policy.
• We do not sell customer data to third parties.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date.